What goes into the file
- Registration forms and contact details
- Parent consents and agreements
- Reports and pedagogical documents
- Correspondence with parents
Who sees what
Role-based permissions: the homeroom teacher sees their class, the counsellor sees what concerns her, the office sees contact details. Sensitive information — medical, emotional — only to those who need it.
Data security
The Privacy Protection Law, 1981 and the Privacy Protection (Data Security) Regulations, 2017 set duties for keeping databases — including access control and logging. Check what applies to your institution.
How long to keep it
Keep only as long as needed, and decide in advance what is deleted at the end of the year or on graduation. to verify
How to do it in Joy
In Joy’s education mode a client becomes a "student" and a matter a "student file". Documents, forms and tasks are kept in the file, with role-based permissions.

This page is general information, not legal advice. Every rule is given with its official source; anything marked "to verify" must be checked against the current wording. Last updated: 15 October 2026.